by Becky Robinson | Dec 23, 2019 | Business Growth
Dear Al, I found out late Friday that you are declining to pursue my offer to purchase your building. An investor wants to buy several buildings from you. Admittedly, I know very little about the commercial real estate business. I don’t know how long you’ve owned...
by Becky Robinson | Oct 2, 2019 | Business Growth
The word that most often comes out of my mouth with my team as we seek to continually improve our service to clients is process. If there’s a problem, my default is always to ask about the process. Is a process refinement needed? How can we update our process to...
by Becky Robinson | Sep 19, 2019 | Reflections
It’s always something: a sick mother, a dying aunt, a relationship breakdown, or a baby on the way. If it’s not happening in my life, it’s happening in someone else’s, and if it’s not happening today, it will be happening tomorrow. In my company: two dozen people,...
by Becky Robinson | Jul 23, 2019 | Reflections
I got an email this morning from a woman who is interested in exploring work with my company. She asked if she could bring her 3 month old baby to a coffee meeting. I wonder if it took courage for her to ask, or what she expected my answer might be. As often as...
by Becky Robinson | Dec 3, 2018 | Reflections
I’ve run 7 marathons in 5 years. When I first started training for distance, I had a favorite mantra: all I have to do is finish. I didn’t entertain the possibility that I would quit, but I also didn’t set any strict expectations on myself for finishing times....